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Writer's pictureMichael Wood

Arux introduces Ask Arux AI for AI-assisted support

Arux’s user experience simplifies the management of after school programs for admin teams and community members. Accessing Arux has become even more convenient with our latest innovation: Ask Arux AI, your always-on digital assistant. With a 92% successful response rate, this AI-assisted support helps both program administrators and community users. 


Your new secret weapon for program management


Picture this: It’s 4 PM, and you must quickly add sibling care to a course enrollment at the end of a busy school day. Instead of searching through help articles, leverage Ask Arux AI to get an immediate, accurate answer backed by our comprehensive knowledge base. 


Arux AI isn’t just another chatbot – it’s a sophisticated AI assistant powered by the latest large language model (LLM) technology and trained on hundreds of Arux help articles. It understands your questions in plain English and provides clear, actionable guidance exactly when needed.


Support at your speed


Ask Arux AI helps users interact with our platform by providing instant answers to the most pressing questions, such as:

  • “How do I add sibling care to a course enrollment?

  • “What question types can I use in a Question Template?”

  • “How can I make adjustments to an already invoiced account?”

These are just a few examples of complex queries that Arux AI easily handles. Whether you’re looking for step-by-step guidance or quick clarification, you’ll get:

  • Instant, accurate answers: With a 92% successful response rate, you can trust you’re getting reliable information.

  • Natural conversations: No more keyword searching – ask questions in your own words.

  • Deep knowledge: Access insights from hundreds of help articles in seconds.

  • Direct article links: Every response includes links to articles relevant to your questions for deeper reading.

  • Always learning: Arux’s customer success team continuously expands its knowledge base


Where to find your new AI assistant


Accessing Arux AI is simple. Look for the new Arux AI button next to the Global Search bar in your Admin Portal. One click opens up instant support and guidance.





Real solutions for real challenges


Whether you’re:

  • Setting up your program for a new season

  • Managing complex family situations and billing

  • Creating custom registration forms with question templates

  • Handling post-invoice adjustments

  • Configuring program settings

Arux AI guides you through every step, providing clear, contextual help that gets you back to what matters most – running your program and supporting your families.


Start using Arux AI today


Ready to experience the future of program management? Here’s how to get started:

  1. Log into your Admin Portal

  2. Look for the Arux AI button in the navigation bar

  3. Click and start asking questions

  4. Check out our “Getting Help with Arux” guide for pro tips


Leading the way in after school innovation


At Arux, we’re committed to bringing the latest technology to the after school industry. Ask Arux AI is another step forward in making program management more intuitive and efficient. This is just the beginning – we’re continuously improving the system based on your feedback and needs.


Want to get the most out of Ask Arux AI? Check out our dedicated guide to Getting Help with Arux in the Self-Service Library for tips and tricks on becoming an AI power user.


See Arux in action


Ask Arux AI is one of many new features we’ve added to the Arux platform. To learn more, request some time to chat with Macy here. It’s the easiest way to get in touch, ask questions, and see the Arux in action.


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